Shipping & Returns
  Loading... Please wait...

Shipping & Returns

Shipping

In-stock items are processed and shipped within 2 business days of order. We primarily use USPS and FedEx for shipping services. For further information on FedEx and USPS services, please visit FedEx and USPS respectively.

United States Domestic Shipping

Shipping under is calculated based on weight and delivery address. 

Delivery Method

Shipping cost

 Approx. Delivery Transit (After processing)

USPS Calculated 1-5 Business Days
FedEx (Ground) Calculated 1-5 Business Days

FedEx (FedEx 2 Day)

Calculated  2 Business Days

FedEx (Standard Overnight)

Calculated 

Overnight

 

International Shipping

Shipping on international orders will be calculated based on weight and destination. Transit times will depend on local delivery services. Please note that we will not be responsible for all customs/import duty incurred. 

Returns, Exchanges & Refunds

Thank you for choosing Zathiya Lingerie. Most items are returnable as long as they are returned in their unworn condition with tags still attached. Refunds will be issued in the original form of payment used to purchase. Please allow up to 5 business days for returns to be processed. Returned items must be received within 14 days of the order delivery date. That is, the date on which your order is marked as "Delivered" Store credit will be issued for items received more than 14 days and within 30 days. 

The following items are non-returnable:

  • Gift certificates
  • Items that show signs of wear or use - marks/stains, perfume/smoke/any other smells, pet hairs
  • Thongs, panties, shorts, briefs, hipsters, one-piece swimsuits, etc. for hygienic reasons
  • Items shipped to international addresses
  • Altered and customized items
  • Clearance items

United States customers:

To return your item(s), please submit a Return Request under your Account. If you do not have an account with us, please notify us by email before sending your returnable items. You are responsible for shipping costs of your return, and any exchanges you wish to make. Please be sure your return package is insured. We will not be held responsible for any losses or damage during transit.

Address the package to:

ZATHIYA LINGERIE

5815 WALDEN RD

UNIT 21436

BEAUMONT

TX 77720-1436 

For exchanges, please use this Returns & Exchange Form provided in your package. You are responsible for applicable shipping charges before the exchange order is sent out.

Shipping charges are not refundable. 

International customers:

Items shipped to international addresses are not returnable at this time.


 

Recent Updates

Newsletter